# CleanScan ## Docs - [Frequently Asked Questions](https://docs.cleanscan.io/docs/account/faq.md): Answers to common questions about CleanScan setup, tags, billing, staff management, troubleshooting, and how the platform works day to day. - [Configuring Notifications and Alerts](https://docs.cleanscan.io/docs/account/notifications.md): Learn how to set up SMS and email notifications in CleanScan, configure quiet hours, and control which events trigger alerts for your team. - [Plans and Pricing ](https://docs.cleanscan.io/docs/account/plans-and-pricing.md): Explore CleanScan's zone-based pricing model, compare contractor and facility plans, and use the calculator to find the right tier for your operation. - [CleanScan Tags](https://docs.cleanscan.io/docs/account/tags-and-hardware.md): Learn about CleanScan's physical QR and NFC tags — what's included with each plan, how to order more, and how to place them in your facility. - [Issues and Submissions](https://docs.cleanscan.io/docs/concepts/issues-and-submissions.md): Understand how CleanScan aggregates anonymous scan submissions into actionable issues, and how those issues move from open to resolved. - [Proof of Work: Photo Evidence](https://docs.cleanscan.io/docs/concepts/proof-of-work.md): See how CleanScan captures photo proof, notes, and timestamps when issues are resolved, creating a defensible record for contractors and facilities. - [Service Relationships](https://docs.cleanscan.io/docs/concepts/service-relationships.md): Understand how CleanScan connects contractor organizations to facilities, defining scope, proof policies, and which issues each team handles. - [Teams and Issue Routing](https://docs.cleanscan.io/docs/concepts/teams-and-routing.md): Learn how CleanScan teams are structured, how issues route to the right people, and how zone assignments control who sees what work. - [Zones and Tags](https://docs.cleanscan.io/docs/concepts/zones-and-tags.md): Learn how CleanScan uses zones and physical QR/NFC tags to create a scannable operational layer across every space in your facility. - [Documenting Work ](https://docs.cleanscan.io/docs/contractors/cleaning-documentation.md): Learn how your porters use CleanScan to document routine and deep cleans with photos, creating a timestamped proof-of-work record for each zone. - [Client Portal](https://docs.cleanscan.io/docs/contractors/client-portal.md): Learn how CleanScan's Client Portal lets your facility clients see contractor reports, proof photos, and activity digests without managing ops themselves. - [Contractor Dashboard](https://docs.cleanscan.io/docs/contractors/dashboard-overview.md): Tour the CleanScan contractor dashboard — your central view for monitoring all client facilities, tracking team activity, and reviewing proof of work. - [Adding and Managing Client Facilities ](https://docs.cleanscan.io/docs/contractors/managing-facilities.md): Learn how to onboard new client facilities into CleanScan, configure zone scope, set proof requirements, and manage service relationships. - [Managing your Service Team ](https://docs.cleanscan.io/docs/contractors/team-management.md): Learn how to add workers, assign them to client facilities, set roles, and manage availability so the right people get the right issues. - [Connecting Contractors to a Facility](https://docs.cleanscan.io/docs/facilities/connecting-contractors.md): Learn how to invite a cleaning contractor, configure their zone and category scope, set proof requirements, and manage the service relationship. - [Facility Dashboard](https://docs.cleanscan.io/docs/facilities/dashboard-overview.md): Tour the CleanScan facility dashboard — your central view for zone health, open issues, contractor activity, and resolution proof across your building. - [Configuring Issue Categories](https://docs.cleanscan.io/docs/facilities/issue-categories.md): Learn how to add, edit, and configure CleanScan issue categories — defining what types of problems occupants can report and how alerts fire. - [Reports and Analytics for Facilities](https://docs.cleanscan.io/docs/facilities/reports-and-analytics.md): Learn how to use CleanScan's reporting and analytics tools to spot patterns, review contractor performance, and export proof for audits. - [Setting up Zones and Tags ](https://docs.cleanscan.io/docs/facilities/zones-and-tags.md): Learn how to create zones, assign QR or NFC tags, generate printable QR codes, and organize your facility's physical layout in CleanScan. - [The Operations Platform](https://docs.cleanscan.io/docs/introduction.md): CleanScan turns QR and NFC tags into an operational record for cleaning contractors and facilities — issues, proof of work, and client visibility in one view. - [Get started as a contractor](https://docs.cleanscan.io/docs/quickstart-contractors.md): Learn how to set up your first client facility, place QR/NFC tags, add your team, and start documenting proof of work in under 10 minutes. - [Get started as a facility manager](https://docs.cleanscan.io/docs/quickstart-facilities.md): Learn how to map your facility zones, place CleanScan QR and NFC tags, and connect staff or contractors to a live operational dashboard.