# CleanScan

## Docs

- [CleanScan frequently asked questions](https://docs.cleanscan.io/account/faq.md): Answers to common questions about CleanScan setup, tags, billing, staff management, troubleshooting, and how the platform works day to day.
- [Configuring CleanScan notifications and alerts](https://docs.cleanscan.io/account/notifications.md): Learn how to set up SMS and email notifications in CleanScan, configure quiet hours, and control which events trigger alerts for your team.
- [CleanScan plans and pricing for contractors and facilities](https://docs.cleanscan.io/account/plans-and-pricing.md): Explore CleanScan's zone-based pricing model, compare contractor and facility plans, and use the calculator to find the right tier for your operation.
- [CleanScan tags: QR stickers, NFC chips, and hardware orders](https://docs.cleanscan.io/account/tags-and-hardware.md): Learn about CleanScan's physical QR and NFC tags — what's included with each plan, how to order more, and how to place them in your facility.
- [Issues and submissions in CleanScan](https://docs.cleanscan.io/concepts/issues-and-submissions.md): Understand how CleanScan aggregates anonymous scan submissions into actionable issues, and how those issues move from open to resolved.
- [Proof of work: photo evidence on every resolution](https://docs.cleanscan.io/concepts/proof-of-work.md): See how CleanScan captures photo proof, notes, and timestamps when issues are resolved, creating a defensible record for contractors and facilities.
- [Service relationships between contractors and facilities](https://docs.cleanscan.io/concepts/service-relationships.md): Understand how CleanScan connects contractor organizations to facilities, defining scope, proof policies, and which issues each team handles.
- [Teams and issue routing in CleanScan](https://docs.cleanscan.io/concepts/teams-and-routing.md): Learn how CleanScan teams are structured, how issues route to the right people, and how zone assignments control who sees what work.
- [Zones and tags: the building blocks of CleanScan](https://docs.cleanscan.io/concepts/zones-and-tags.md): Learn how CleanScan uses zones and physical QR/NFC tags to create a scannable operational layer across every space in your facility.
- [Documenting cleaning work with photo proof in CleanScan](https://docs.cleanscan.io/contractors/cleaning-documentation.md): Learn how your porters use CleanScan to document routine and deep cleans with photos, creating a timestamped proof-of-work record for each zone.
- [Client Portal: giving facilities visibility into your work](https://docs.cleanscan.io/contractors/client-portal.md): Learn how CleanScan's Client Portal lets your facility clients see contractor reports, proof photos, and activity digests without managing ops themselves.
- [Contractor dashboard: managing all your client sites](https://docs.cleanscan.io/contractors/dashboard-overview.md): Tour the CleanScan contractor dashboard — your central view for monitoring all client facilities, tracking team activity, and reviewing proof of work.
- [Adding and managing client facilities in CleanScan](https://docs.cleanscan.io/contractors/managing-facilities.md): Learn how to onboard new client facilities into CleanScan, configure zone scope, set proof requirements, and manage service relationships.
- [Building and managing your service team in CleanScan](https://docs.cleanscan.io/contractors/team-management.md): Learn how to add workers, assign them to client facilities, set roles, and manage availability so the right people get the right issues.
- [Connecting contractors to your CleanScan facility](https://docs.cleanscan.io/facilities/connecting-contractors.md): Learn how to invite a cleaning contractor, configure their zone and category scope, set proof requirements, and manage the service relationship.
- [Facility dashboard: live visibility across your building](https://docs.cleanscan.io/facilities/dashboard-overview.md): Tour the CleanScan facility dashboard — your central view for zone health, open issues, contractor activity, and resolution proof across your building.
- [Configuring issue categories and alerting in CleanScan](https://docs.cleanscan.io/facilities/issue-categories.md): Learn how to add, edit, and configure CleanScan issue categories — defining what types of problems occupants can report and how alerts fire.
- [Reports and analytics for facility managers in CleanScan](https://docs.cleanscan.io/facilities/reports-and-analytics.md): Learn how to use CleanScan's reporting and analytics tools to spot patterns, review contractor performance, and export proof for audits.
- [Setting up zones and tags in your CleanScan facility](https://docs.cleanscan.io/facilities/zones-and-tags.md): Learn how to create zones, assign QR or NFC tags, generate printable QR codes, and organize your facility's physical layout in CleanScan.
- [CleanScan: Operations platform for service teams](https://docs.cleanscan.io/introduction.md): CleanScan turns QR and NFC tags into an operational record for cleaning contractors and facilities — issues, proof of work, and client visibility in one view.
- [Logging cleaning work from your phone in CleanScan](https://docs.cleanscan.io/mobile/logging-cleans.md): Learn how porters and cleaning staff use CleanScan to document routine cleans, deep cleans, and zone audits with photo proof from their phone.
- [CleanScan mobile app overview](https://docs.cleanscan.io/mobile/overview.md): CleanScan's mobile web app works on any smartphone — no download needed. Learn how anonymous reporting and staff workflows differ.
- [Reporting issues with a QR or NFC scan](https://docs.cleanscan.io/mobile/reporting-issues.md): Learn how occupants and visitors use CleanScan to report facility issues by scanning a QR or NFC tag — no app download or login required.
- [Resolving assigned issues from the CleanScan mobile app](https://docs.cleanscan.io/mobile/resolving-issues.md): Learn how porters and staff view and resolve issues assigned to their team, attach photo proof, and close the loop from their phone.
- [Get started with CleanScan as a contractor](https://docs.cleanscan.io/quickstart-contractors.md): Learn how to set up your first client facility, place QR/NFC tags, add your team, and start documenting proof of work in under 10 minutes.
- [Get started with CleanScan as a facility manager](https://docs.cleanscan.io/quickstart-facilities.md): Learn how to map your facility zones, place CleanScan QR and NFC tags, and connect staff or contractors to a live operational dashboard.