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Documentation Index

Fetch the complete documentation index at: https://docs.cleanscan.io/llms.txt

Use this file to discover all available pages before exploring further.

CleanScan pricing scales with the surface area you’re accountable for — not with how many people are on your team. You pay a base price plus a per-zone rate for every monitored space. The more zones you track, the more you pay; adding a new team member costs nothing extra.

How pricing works

CleanScan uses a calculated pricing model, not flat tiers. Your monthly cost is:
monthly cost = base price + (locations × zones per location × $2.50/zone)
The $2.50 per-zone rate is identical across all paid plans. What differs between plans is the base price and the features unlocked at that base. The minimum is 5 zones per location. Annual billing saves 15% and waives the one-time $99 setup fee. Month-to-month billing is available on all plans.
The fastest way to see your exact price is the interactive calculator at cleanscan.io/pricing. Enter your square footage, zones per location, and number of locations to get a figure specific to your operation.

What counts as a zone

A zone is one logical space — a locker room, a stairwell, a guest floor, an office wing. You decide the granularity. A single-location gym might have six zones; a large hotel might have fifty. CleanScan pre-populates sensible defaults by industry size, but you can override them to match your actual layout.
Facility typeTypical zonesTypical sqft
Fitness / Gyms6–108k–25k
Multifamily / Apartments15–25100k–500k
Office Buildings10–1525k–250k
Retail / Commercial5–1210k–50k
Hospitality / Hotels30–5050k–300k
Medical / Healthcare15–3015k–100k
Education / Schools20–4050k–200k
Industrial / Warehouse8–1550k–500k
You can adjust your zone count at any time. Changes take effect at the next billing cycle.

Plans

Contractor plans are for cleaning service companies and independent operators managing zones across one or more client facilities.
PlanBase priceLocationsSMS alertsTags included
Free$01None5 DIY printable
Solo$49/mo base1NoneScales with zones
Crew$129/mo baseUnlimited50/facility/moScales with zones
Operator$299/mo baseUnlimited500/facility/moScales with zones
EnterpriseCustomUnlimitedUnlimited (fair use)Custom
All prices are per month. Annual billing saves 15% and waives the $99 setup fee.

Free

The Free plan lets you get started without a credit card. It covers a single facility with five printable QR codes and basic issue reporting. There are no SMS alerts and no client-facing portal.Best for: testing the platform, very small operations, or lower-traffic facilities where email notifications are sufficient.

Solo

Solo is the first paid tier. It unlocks a client portal for your one facility, gives you hardware tags (scaled to your zone and location count), and adds a weekly email digest.
  • 1 facility
  • Client portal for that facility
  • Public visitor QR reporting layer
  • Weekly email digest
  • Email support (48-hour response)
  • No SMS alerts

Crew

Crew is the recommended tier for growing service teams managing multiple client sites. It removes the one-facility cap and adds real-time SMS alerts so your team gets notified instantly when issues are reported.
  • Unlimited facilities
  • Client portals for every facility
  • Real-time SMS alerts (50 SMS per facility per month)
  • Custom email digest cadence
  • Multi-facility dashboard
  • Email support (24-hour response)

Operator

Operator builds on Crew with a higher SMS limit, branded client reports, and cross-facility analytics. It also includes an onboarding session and priority support.
  • Everything in Crew
  • 500 SMS per facility per month
  • Branded client reports
  • Cross-facility analytics
  • Onboarding session
  • Priority support

Enterprise

Enterprise is for multi-organization rollouts, procurement-driven purchases, or operations that need custom terms. Pricing is negotiated based on total zone volume.
  • Volume-based zone rates
  • Unlimited SMS (fair use)
  • Dedicated customer success manager
  • SLA and custom contract terms
  • Custom integrations
Talk to sales →

Billing details

Annual vs. monthly

Annual plans save 15% on your total bill and waive the one-time $99 setup fee. If you’re running more than a handful of zones, the annual savings are material — the pricing calculator at cleanscan.io/pricing will show you the exact difference for your configuration. Month-to-month billing is available on all plans. The $99 setup fee applies on monthly billing for all paid tiers.

Changing your plan

Go to Settings → Billing → Change Plan to upgrade or downgrade.
  • Upgrades take effect immediately. You’re charged a prorated amount for the remainder of the billing period.
  • Downgrades take effect at the end of your current billing period. You retain access to your current plan’s features until then.

Payment methods

CleanScan accepts all major credit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers. Annual Enterprise contracts can be invoiced. All payments are processed through Stripe.
Invoices are generated automatically per payment. Download past invoices from Settings → Billing → Invoice History.

Tags and hardware

What’s included with your plan, how to order more tags, and placement guidance.

Notifications

Configure SMS and email alerts, quiet hours, and digest cadence.

FAQ

Common questions about setup, billing, tags, and troubleshooting.

Quick start for contractors

Get your first facility mapped and your team scanning in minutes.